FAQ

Q: What services does Aegis provide?

A: We provide medical coordination and guidance for overseas patients seeking care in Shanghai. We help with appointment arrangement, hospital navigation, logistics planning and local support. We are not a medical provider and do not offer medical diagnosis or treatment.

 

Q: Can you help me book doctors at Shanghai hospitals?

A: Yes. We coordinate appointments at qualified Shanghai medical institutions on your behalf, subject to hospital availability and eligibility rules.

 

Q: Do you provide medical advice or second opinions?

A: No. We are not a medical provider. All clinical decisions, diagnosis and treatment plans are made by licensed hospital physicians.

 

Q: Which hospitals in Shanghai do you work with?

A: We cooperate with major public tertiary hospitals and specialized medical centers across Shanghai. We select facilities matching your treatment needs.

 

Q: Do you handle visa and travel arrangements?

A: We provide guidance and supporting documents for your medical trip, but we do not issue visas or arrange flight tickets directly.

 

Q: How do I start the process?

A: Send us an inquiry via our contact form or email info@aegisglobal.global. Please share your medical background, treatment needs and preferred timeline.

 

Q: Is there a service fee?

A: Yes. Our service fee depends on the scope of coordination. We will send you a transparent quote after understanding your case.

 

Q: Can my family accompany me during my stay?

A: Yes. We can advise on accommodation and logistics for accompanying family members.